Active Incident

Updated a day ago

Digital & Information Services operate a number of IT Systems at the University of Aberdeen. The status of key services can be found below and is updated by staff during business hours. For help & support, please visit https://myit.abdn.ac.uk

Incident Status

Service Disruption

Components

Connectivity & Core Services

Services

Printing



March 26, 2024 11:12 GMT
March 26, 2024 11:12 UTC
[Investigating] We are urgently investigating multiple separate reports of printing problems on campus that have been reported to us over the past 24 hours. Printing is working on campus but for currently unknown reasons some of the printing and copying devices are timing out with ‘failure to connect’ messages. Workaround If there is another printer near your location then please do try a different device. The problem appears to be affecting about 20% of devices at present. We do know that not all locations have another printer that is easily accessible so we do apologise. We will provide a further update as soon as possible.

Connectivity & Core Services

Operational

Communication & Collaboration Tools

Operational

Applications

Operational

Research Computing Services

Operational

External Services

MS Office365

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Scheduled Maintenance

Schedule

April 20, 2024 15:00 - 20:00 BST
April 20, 2024 14:00 - 19:00 UTC

Components

Applications

Services

Turnitin

Description

Turnitin will have a 5 hour maintenance for essential updates on Saturday April 20 from 3pm to 8pm . The Turnitin submission service will be unavailable during the maintenance period.