Active Incident

Updated 4 days ago

Digital & Information Services operate a number of IT Systems at the University of Aberdeen. The status of key services can be found below and is updated by staff during business hours. For help & support, please visit https://myit.abdn.ac.uk

Incident Status

Degraded Performance

Components

Communication & Collaboration Tools

Services

University Website



September 25, 2020 10:52 BST
September 25, 2020 09:52 UTC
[Investigating] What is happening? - There are intermittent website problems with the University website abdn.ac.uk - Our engineers are urgently investigating the problem. What you should do? - Please try and reconnect or refresh if you experience a timeout problem.
MS Teams & Corporate LaptopsDegraded Performance

Incident Status

Degraded Performance

Components

Communication & Collaboration Tools

Services

Microsoft Teams



September 25, 2020 10:50 BST
September 25, 2020 09:50 UTC
[Investigating] What is happening? - There are reports of MS Teams problems when connected to UoA corporate - Our engineers are investigating the issue What you should do? - As a workaround you can connect to the wireless network eduroam Please note: Some corporate resources do not work when connected to eduroam

Connectivity & Core Services

File Storage

Operational

Internet (Wired)

Operational

Internet (Wireless)

Operational

Printing

Operational

Remote Access (Direct Access Corporate Laptops)

Operational

Remote Access (VPN)

Operational

Remote Access (VDI)

Operational

Communication & Collaboration Tools

Email

Operational

Microsoft Office 365 (including SharePoint)

Operational

Microsoft Teams

Degraded Performance

Skype for Business

Operational

Telephony

Operational

University Website

Degraded Performance

Applications

Applicant Portal (PGAP)

Operational

Finance Systems

Operational

Healthcare VLEs (MyBDS, MyMBChB, MyPA)

Operational

HR Systems

Operational

Lecture Capture (Panopto)

Operational

Library Systems

Operational

Management Information Systems (Admissions, Student Records)

Operational

MyAberdeen

Operational

MyCurriculum

Operational

My IT (Servicedesk Portal)

Operational

MyTimetable

Operational

On Demand Education (OEMS - on.abdn.ac.uk)

Operational

Student Hub

Operational

External Services

MS Office365

2

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances