Active Incident

Updated a few seconds ago

Digital & Information Services operate a number of IT Systems at the University of Aberdeen. The status of key services can be found below and is updated by staff during business hours. For help & support, please visit https://myit.abdn.ac.uk
F5 Remote Client Problems / Managed DevicesService Disruption

Incident Status

Service Disruption

Components

Connectivity & Core Services

Services

Remote Access (Direct Access Corporate Laptops), Remote Access (VPN)


October 30, 2026 08:55 GMT
INVESTIGATING

We are aware of multiple reports coming in regarding issues with the remote client (known as the F5 VPN connection) Problems reported include: - Slow connectivity - Random disconnection - Drive mapping issues - Password prompts - SSH problems What are we doing - We are in discissions with the supplier as it is suspected the client that was deployed on Thursday 29 October is faulty. - An IT Service News will be issued to all staff and postgrads as soon as possible

Connectivity & Core Services

Service Disruption

Communication & Collaboration Tools

Operational

Applications

Operational

Research Computing Services

Operational

External Services

MS Office365

Status.io

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances