Active Incident

Updated 3 days ago

Digital & Information Services operate a number of IT Systems at the University of Aberdeen. The status of key services can be found below and is updated by staff during business hours. For help & support, please visit https://myit.abdn.ac.uk

Incident Status

Operational

Components

Applications

Services

Management Information Systems (Admissions, Student Records)



January 15, 2021 09:24 GMT
January 15, 2021 09:24 UTC
[Investigating] We are currently experiencing issues with Admissions, Student Records and other MIS systems. What is happening? =============== When launching Student Records an error message displays. We are currently investigating this issue. Please accept our apologies for any inconvenience caused.

January 15, 2021 11:25 GMT
January 15, 2021 11:25 UTC
[Monitoring] We have identified the cause of this issue and have taken action to address the fault. Users should now be able to access these systems as normal.

Connectivity & Core Services

File Storage

Operational

Internet (Wired)

Operational

Internet (Wireless)

Operational

Printing

Operational

Remote Access (Direct Access Corporate Laptops)

Operational

Remote Access (VPN)

Operational

Remote Access (VDI)

Operational

Communication & Collaboration Tools

Email

Operational

Microsoft Office 365 (including SharePoint)

Operational

Microsoft Teams

Operational

Skype for Business

Operational

Telephony

Operational

University Website

Operational

Applications

Applicant Portal (PGAP)

Operational

Finance Systems

Operational

Healthcare VLEs (MyBDS, MyMBChB, MyPA)

Operational

HR Systems

Operational

Lecture Capture (Panopto)

Operational

Library Systems

Operational

Management Information Systems (Admissions, Student Records)

Operational

MyAberdeen

Operational

MyCurriculum

Operational

My IT (Servicedesk Portal)

Operational

MyTimetable

Operational

On-demand (OEMS – on.abdn.ac.uk)

Operational

Student Hub

Operational

External Services

MS Office365

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances